State Farm® Insurance Agent Travis Snider

"I do not recommend this office. Their top priority is putting money in their pockets, regardless of the voice of the client. I was nagged and pressured to purchase additional insurance by pushy people. They continued to badger me after I said, "I'll get back to you if I change my mind." This office got frustrated with me when I didn't disclose financial information. It's my choice whether I share those details. Overall, too aggressive and disrespectful, and I felt cornered and badgered. I have heard several other disconcerting incidents about this office and apparently other people have been dissatisfied and I, too, left. Plenty of other professional agents to choose from in Charlotte."

"Thank you guys for your work. 👍2 years ago... And now I hate this place. They robbed me simply because of trust. Their price increased by 30 percent, without any explanation. (although I was a client for a long time) And I decided to change the insurance company, since this one cannot reduce the price. And I was looking for another 1-2 weeks. Here they told me - let's insure your cars here for the time being, and then you can cancel the insurance any day and all the money for the last few days will be returned to you. But when I canceled the insurance, nothing was returned to me. And by the way, for a new car that was under insurance for 3 days, they charged for the whole month. When I came here to clarify the situation and for them to show where the rules of non-return of money are written in the insurance documents. They and the owner said that there are no such documents and that I should call the main office and clarify everything with them... (although I called the main office and they told me to clarify everything here on the spot...)"

"Our Account Manager - Alexis Harvey is awesome!! Alexis is professional, friendly, knowledgeable, detailed, and has excellent follow up. She has offered alternative options when appropriate. The few times that I've called the office regarding a matter and she wasn't in the office that day, she followed up to make sure I had no further questions, etc. which wasn't necessary BUT greatly appreciated!!! She is truly an asset to State Farm!! Thank you Alexis for all that you have done for me/us!!"

"Brittany Roncaglione is very knowledgeable with top of the line customer service. She helped me acquire auto and renters insurance at an amazing price. The entire staff has outstanding customer service they are patient and willing to go above and beyond to meet your needs. #outstanding"

"Travis Snider’s State Farm Insurance agency is great! From the amazing customer service, to the policy rates and plan coverage. This is hands down the best insurance company I’ve worked with. Brittany is absolutely amazing to work with…extremely knowledgeable, very responsive and pays attention to the important details. I’m really looking forward to working with Travis and team for many years to come!"

"Alexis is the best! Extremely well versed in the insurance industry with top notch personal service! She is always there when you need…your very own personal consultant! Extremely rare these days. Don’t just be a number go with an agent who treats you like you’re the most important person in the world Rates are competitive as well. HIGHLY RECOMMEND HER AND THEIR STATE FARM OFFICE!!!"

"Alexis is so helpful and quick with quotes. She answers any questions that come up during the process as well as finding any discount through things like Drive Safe and Save, bundling, etc. to make sure you have the best policy at the best price. She is by far the best agent at this office!"

"Alexis has been a ROCKSTAR! I've been working with Alexis Harvey, who is on Travis' team, for the past few months and she has been so helpful! We recently bought our first home and she walked us through every step and followed up throughout each step of the process to make sure we had a complete understanding of our coverage. She was helpful and not pushy. I have recommended State Farm to friends strictly based on her professionalism. She was able to get me a lower rate in addition to making herself available at the drop of a hat. 10/10 would recommend working with her and the entire team."

"I don’t know how I stumbled once upon a time on Travis Snider when I was looking to switch over my auto insurance from competitors BUT oh boy am I happy I did. It has been nothing but the best customer service and free of headaches insurance policy. I regularly receive updates on my policy/cards without the nagging calls. I can pleasantly say I have been with State Farm for years now but it’s because of the outstanding job Travis Snider and his staff does to stay on top of things with updates, upgrades and discounts if you need to add/remove a vehicle and bundle with other home/ life insurance policies. Thank you so much for serving your community so justly well."